Your Potential is Limited

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There’s a warped view that most school teachers and parents seem to embrace. They teach kids that their potential is unlimited. Time and time again, kids are told they can do whatever they put their mind to. While I certainly appreciate the intention of encouraging kids from a young age and providing the space to […]

Your Customers Don’t Care About You

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How To Get On Your Customers’ Side Sure, we all have bad days sometimes. Your computer malfunctions, your vendors don’t ship on time, your staff calls in sick when you’ve got a deadline to meet… There are lots of objective reasons (reasons outside of your control) that could cause you to deliver less than what […]

Open Letter To The Business Owner Who Does Everything

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Our culture seems to reward being “busy” and “working hard”. It seems that some of us even take pleasure in announcing how stressed we are, how “crazy” our schedule is and just how “insane” is our daily routine. Wait… is it healthy to even consider putting “insane” and “routine” in the same sentence? If that’s […]

The Path of Least Resistance

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Don’t Be So Hard On Your Customers As a business owner, you know some math chops are necessary if you want to have a successful business that continues to grow year after year. But did you know that your physics teacher back in high school also taught you something that is instrumental to your success? […]

Reading Your Lead

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One of the biggest challenges for most business owners is that they need more sales. So naturally, they start looking at two key things: how to generate more leads and how to improve their sales process to convert a higher percentage of those leads. The problem with this approach is that they only look at […]

How to Generate Referrals Automatically

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Have you ever had a friend or relative complain about some issue and you immediately had a solution for them because you knew just the person that could fix it? Perhaps you offered to make a call on their behalf and you said something like “let me introduce you to my guy, he did a […]

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